Please find more information regarding our company and our products on our website.
In case you need specific support on one of our product you're currently using, please follow this process:
- Send us an e-mail to email@example.com
- Describe the issue you're facing, and specify theses items:
- the product on which the issue is occuring
- any error message you're receiving
- if using a web browser, which one, which version and on which operating system
- For a quicker resolution, don't forget to remind us details about your company and the contract references you have with us.
Legal information / Site publisher
Siège social : 1 rue de Stockholm - 75008 Paris, France
Forme juridique : Société par actions simplifiées
Capital social : 1 117 110€
SIRET : 531 163 210 00036
Code NAF : 6311Z
Hosting is provided by the Netlify company
All site contents are copyright 2021 the Allo-Media company, all rights reserved.
Contact details of the controller
The controller of personal data collected and processed while browsing this website is Groupe Allo-Media, SAS registered under the number 531 163 210 RCS Paris, 1 rue de Stockholm, 75008 Paris.
Personal data gathered by Allo-Media
Personal data we can access to are the one you communicate while browsing. Especially, Allo-Media can gather throught the contact form your e-mail address, and attached information (subject, comments...) within conditions described in this document.
Use of your personal data
We collect and process your personal data for the purposes and on the legal grounds described in the table below.
|Purpose of data processing||Legal basis|
|Analysis of preferences and navigation on the website (audience measurement cookies)||Internet user's consent|
|Management of requests received through the contact form||Internet user's consent|
The personal data collected within the services offered on allo-media.net are processed according to secure protocols and allow Allo-media to manage the requests received in its applications.
Recipients and transfers of your personal data
Your personal data is collected, processed and stored by authorised Allo-media staff.
Your personal data is not transferred outside the European Union.
How long we keep your personal data
| Purposes/Data | Initial retention period |
| Analysis of preferences and navigation on the website (audience measurement cookies) | 12 months |
| Management of requests received through the contact form | 3 years after the last contact made by the person |
The retention period of the cookies used on the website is indicated below.
Security of your personal data
We undertake to protect the personal data we collect. To this end, Allo-media takes all physical, technical and organisational measures to prevent any unauthorised or unlawful processing, as well as any accidental loss, destruction or deterioration of your personal data.
Your rights on your personal data
You may access and obtain a copy of your data, object to the processing of such data, have them corrected or deleted. You also have the right to limit the processing of your data and to have your data ported. Finally, you have the right to organise the fate of your data post-mortem.
With regard to the right to object, we draw your attention in particular to the fact that you may object at any time to the processing of your personal data based on the pursuit of our legitimate interests (e.g. processing to analyse your preferences and interests and to offer you personalised content).
To find out more about your rights, you can consult the CNIL website.
For any information or to exercise your rights regarding the processing of personal data managed by Allo-media, you can contact its Data Protection Officer (DPO):
- by e-mail at this address: dpo[at]allo-media.net
- or by post to the following address : Allo-media – DPO, 1 rue des Abbesses 75018 Paris
If you feel that your rights are not being respected, you can submit a complaint to the CNIL.
We use various cookies on the site to measure the audience and integrate services to improve the interactivity of the site.
What is a "cookie"?
A "cookie" is a piece of information, usually small and identified by a name, that may be sent to your browser by a website you are visiting. Your web browser will store it for a certain period of time, and send it back to the web server each time you log on again. Cookies have many uses: they can be used to memorise your customer ID with a merchant site, the current contents of your shopping basket, an ID that enables your browsing to be traced for statistical or advertising purposes, etc.
Cookies used to measure the site's audience
The site managed by Allo-Media uses self-hosted Matomo to measure the site's audience. If you accept it, a unique visit identifier may be generated.
Furthermore, you have the possibility to oppose the use of audience measurement tracers strictly necessary for the functioning and current administration operations of the website through this Terms of Service page.
Audience measurement cookies
|Cookie name||Purpose||Retention period|
|Current session management||As long as your navigation session is happening|
|Save non consent||30 years|
|Save non consent||30 years|
In accordance with CNIL's recommendations (this website being hosted in France), opt-in is assumed because we are self-hosting this navigation analytics tool, and are only gathering anonymous data.
Updates to the Personal Data Protection Policy
Last update date: 15th July 2021