Connection and sending data
To get a JUpload access, please contact your account manager at Allo-Media.
Configuration
You'll need to provide the following information:
- Name of the campaign you wish to upload audio to
- Technical contact, first and last name, e-mail address. This contact will be provided with a username and password in order to use JUpload
- The metadata format you will be using
- The channel configuration of your audio files
- Your timezone as defined by the TZ database, for example
Europe/Paris
orAmerica/New_York
Connection
When everything has been setup, using File Transfer Protocol, you'll need the following configuration to start sending audio and metadata for transcription:
- server: the one provided to you
- port: the one provided to you
- transfer mode:
passive
- protocol:
SFTP - SSH File Transfer Protocol
- username: the one provided to you
- password: the one provided to you
You can have a maximum of 40 simultaneous connection to our server, although we recommend you to limit to 10 simultaneous connection at a time.
Troubleshooting
First thing to check is the protocol. Please make sure you're using "SFTP - SSH" and not "FTP on TLS".
If you still run into an error, please contact our support with the following information:
- Server
- Login
- Your public IP Address
- Error Message
Sending data
Once you're connected to the server, JUpload expects two types of files to be uploaded:
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