Connection and sending data

To get a JUpload access, please contact your account manager at Allo-Media.


You'll need to provide the following information:

  • Name of the campaign you wish to upload audio to
  • Technical contact, first and last name, e-mail address. This contact will be provided with a username and password in order to use JUpload
  • The metadata format you will be using
  • The channel configuration of your audio files
  • Your timezone as defined by the TZ database, for example Europe/Paris or America/New_York


When everything has been setup, using File Transfer Protocol, you'll need the following configuration to start sending audio and metadata for transcription:

  • server: the one provided to you
  • port: the one provided to you
  • transfer mode: passive
  • protocol: SFTP - SSH File Transfer Protocol
  • username: the one provided to you
  • password: the one provided to you

You can have a maximum of 40 simultaneous connection to our server, although we recommend you to limit to 10 simultaneous connection at a time.


First thing to check is the protocol. Please make sure you're using "SFTP - SSH" and not "FTP on TLS".

If you still run into an error, please contact our support with the following information:

  • Server
  • Login
  • Your public IP Address
  • Error Message

Sending data

Once you're connected to the server, JUpload expects two types of files to be uploaded: