Product roadmap
Last updated: 2022-04-22.
This is the platform product roadmap. The developments we undertake aim at improving one of the following goals:
- increase use of our APIs
- improve on-boarding and ease of use (both during development and production)
- meet today's standards in terms of security
Disclaimer: The following information is being shared in order to outline some of our current product plans, but like everything else in life, even the best laid plans get put to rest. We are hopeful that the following can shed some light on our roadmap, but it is important to understand that it is being shared for informational purposes only, and not as a binding commitment. Please do not rely on this information in making purchasing decisions because ultimately, the development, release, and timing of any products, features or functionality remains at the sole discretion of Allo-Media, and is subject to change.
How to read this roadmap
A number of themes are listed on this page. A theme is a topic on which we want to work. It tells about the "what", not the "how". For example the what "Decrease invoicing time consumption", might be achieved by several how, for example "Automate gathering of data used to compute invoice", or "Generate invoices as PDF and send them to customers".
A theme can be narrow or large. It can occupy people on one sprint or more (3, or even 4). The description of the how can be found as ShortCut epics and stories.
Previously achieved
What the product teams have achieved recently, which part of our platform we improved.
All products
Speed up the time it takes to build a new Language Model, and ease gathering of corpus in order to create tailored-made models.Phone Call Analytics
Ease data-building of new tagsPhone Call Analytics
Improve reliability of taggingBatch Transcription
Support XML format as input metadata filesPhone Call Analytics
Store DTMF keys pushed during call, and qualify call based on user's selectionLive H2B
Improve VAD (Voice Activity Detection)
In progress
How the product teams occupy themselves in the current sprints and during this quarter. Themes within should not change anymore. This does not include smaller fixes and improvements down the road.
All products
Allow any non-technical users to update their language models, use them easily, and get metrics about their usageLive H2H
Improve readability of transcripts by offering punctuation and normalizationAll products
Simplify user authentication managementBatch Transcription
Live H2B
Provide accessible platform and API consumption metrics
Next
Following themes will be addressed next, once we have freed development capacity by releasing some "in progress" items. It can be next sprint, or event 4 or 5 sprints away, or some quarters away. It's unlikely that these themes will be downgraded to "later", but you never know, everything is negotiable.
All products
Improve pipeline configuration UXAll products
Provide new contexts of ASRLive Bot Orchestration
Improve robustness and flexibility of Bot orchestrationLive H2H
Enforce Quality of Service for the WebSocket live APIPhone Call Analytics
Get rid of limitations regarding the pool of dynamic numbers
Later
Themes we'd like to address, but it's too early, either because we need to first implement dependencies, or we don't have enough data yet to move them up.
All products
Simplify creation and update of pipelines configurationAll products
Improve the way we manage and add new languages and their enrichmentAll products
Support new streams and protocols aside from telephony'sAll products
Offer new integrations and ways to consume output dataLive H2B
Allow for better enrichment of Human2Bots transcriptionsLive H2H
Allow for better enrichment of Human2Human transcriptionsBatch Transcription
Provide a way to transcribe audio file in a simpler way than FTP, and without speed limitation of current live APIsBatch Transcription
Live H2B
Improve on-boarding and self-cared usage of our APIsPhone Call Analytics
Provide a private phone interconnection to better answer large volumes requestsPhone Call Analytics
Extend analytics possibilities within Scribr, our web applicationPhone Call Analytics
Improve and extend tagging and analytics capabilities