Last updated: 2023-04-26.
This is the platform product roadmap. The developments we undertake aim at improving one of the following goals:
- increase use of our APIs
- improve on-boarding and ease of use (both during development and production)
- meet today's standards in terms of security
Disclaimer: The following information is being shared in order to outline some of our current product plans, but like everything else in life, even the best laid plans get put to rest. We are hopeful that the following can shed some light on our roadmap, but it is important to understand that it is being shared for informational purposes only, and not as a binding commitment. Please do not rely on this information in making purchasing decisions because ultimately, the development, release, and timing of any products, features or functionality remains at the sole discretion of Allo-Media, and is subject to change.
How to read this roadmap
A number of themes are listed on this page. A theme is a topic on which we want to work. It tells about the "what", not the "how". For example the what "Decrease invoicing time consumption", might be achieved by several how, for example "Automate gathering of data used to compute invoice", or "Generate invoices as PDF and send them to customers".
A theme can be narrow or large. It can occupy people on one sprint or more (3, or even 4). The description of the how can be found as ShortCut epics and stories.
What the product teams have achieved recently, which part of our platform we improved.
Phone Call AnalyticsExtend search capacities, making the result more precise by filtering on calls metadata
All productsGive access to more usage metrics, internally only for now
All productsImproved internal processes and tools to evaluate Language Model quality
All productsImproved internal processes and tools to evaluate H2B builtins quality
How the product teams occupy themselves in the current sprints and during this quarter. Themes within should not change anymore. This does not include smaller fixes and improvements down the road.
Phone Call AnalyticsExtend analytics possibilities within Scribr, our web application
Phone Call AnalyticsIntegrate recorders or operators APIs to facilitate data retrieval
All productsImprove Named Entities Recognition accuracy and computation speed
All productsImprove pipeline configuration UX
Following themes will be addressed next, once we have freed development capacity by releasing some "in progress" items. It can be next sprint, or event 4 or 5 sprints away, or some quarters away. It's unlikely that these themes will be downgraded to "later", but you never know, everything is negotiable.
All productsGive access to more usage metrics
Stream H2HAllow for better enrichment of Human2Human transcriptions
All productsImprove the way we manage and add new languages and their enrichment
All productsOffer new integrations and ways to consume output data
Themes we'd like to address, but it's too early, either because we need to first implement dependencies, or we don't have enough data yet to move them up.
Stream H2HImprove readability of transcripts by offering punctuation and normalization
Batch TranscriptionProvide a way to transcribe audio file in a simpler way than FTP, and without speed limitation of current Stream APIs
All productsProvide new contexts of ASR
All productsSupport new streams and protocols aside from telephony's
Stream H2BImprove on-boarding and self-cared usage of our APIs
Phone Call AnalyticsProvide a private phone interconnection to better answer large volumes requests