Packs

Quality monitoring

Sales compliance

GDPR

Sales effectiveness

Industry sector

Electric & gas utilities

Telecommunication services

Customized speech analytics

Before building customized speech analytics, we make sure that each of specific terms and industry-specific jargon involved, are integrated into the language model we already set up for you. If not, we do so through the LM Factory.

Products

Automatic detection of product name with specific context (i.e purchasing context).